Contact TravelPass Group Customer Service
How to Reach a Person at TravelPass Group
Verified Contact Information
Toll-Free Number:
-
1-888-978-9020Travelpass
Customer Service:
-
1-833-372-2839Reservation Counter
-
1-866-246-5042Reservation Desk
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1-801-562-4555
Customer Service:
contact@travelpassgroup.com
Media:
news@travelpassgroup.com
PR Inquiries
TravelPass Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular TravelPass Group Phone Number
1 (801) 562-4555
Average Hold Time
00:00:51
Average Calls duration
7 minutes
Most Popular TravelPass Group Email Address
news@travelpassgroup.com
TravelPass Group Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
TravelPass Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular TravelPass Group Phone Number | 1 (801) 562-4555 |
| Average Hold Time | 00:00:51 |
| Average Calls duration | 7 minutes |
| Most Popular TravelPass Group Email Address | news@travelpassgroup.com |
| TravelPass Group Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Refund, activation/ cancellation, payments and charges |
Contact Information
TravelPass Group Website:
TravelPass Group Help Center:
Corporate Office Address:
TravelPass Group
4700 W Daybreak Pkwy, Suite 100 N
South Jordan,
Utah
84009
United States
Summary of TravelPass Group Customer Service Calls
39
TOTAL
CALLS
CALLS
06:49
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TravelPass Group?
Refund Question:
- “Refund”
- “Refund.”
Payments and Charges Question:
- “Receipt for hotel stay”
- “I was charged $17.99 service fee for a hotel reservation but the reservation was never made”
- “Dispute”
Activation/ Cancellation Question:
- “Cancel. Made a mistake”
- “Cancelation”
Product/ Service Question:
- “We won a giveaway in Bostonand we’re waiting for our tickets to the Celtics/Jazz game to be delivered.”
Other Question:
- “Points”
- “Can't finish processing”
- “Double booked”
Compare TravelPass Group Customer Service To
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TravelPass Group